Hockey Canada Careers

Hockey Canada Careers | Operations Manager, 2021 IIHF World Junior Championship

POSITION: Operations Manager, 2021 World Junior Championship

REPORTS TO: Executive Director, 2021 World Junior Championship
LOCATION: Edmonton, AB
DATES: October 1, 2019 - March 31, 2021: 18 months
STATUS: Term Contract
PAY: Please provide salary expectations
APPLICATION DEADLINE: September 23, 2019


Reporting to the Executive Director of the 2021 World Junior Championship, the Manager of Operations will be a vital member of the team as we prepare to host the event. Tasked with multiple responsibilities such as support in key areas; venue operations, operations volunteer management, media, fan experience, and administrative tasks. This role requires exceptional organizational skills, and the need for a high level of attention to detail. We are looking for someone that becomes a member of an already highly functioning team and can work remotely to execute key tasks. Working on a number of different priorities at once will be required.


  • Serve as the lead for all venue operations elements for the Edmonton and Red Deer arena facilities
  • Manage and support the Operations Coordinator staff member
  • Lead all team services elements for both Edmonton and Red Deer
  • Manage event information technology requirements for both Edmonton and Red Deer
  • Manage event Off-Ice Officials & statistic planning for the overall event
  • Work in conjunction with Hockey Canada on all merchandise planning for the championship
  • Manage event medical & doping requirements for both Edmonton and Red Deer
  • Manage all event hospitality and VIP experiences for both Edmonton and Red Deer
  • Manage event 50/50 operations in conjunction with Hockey Canada for both Edmonton & Red Deer
  • Manage all broadcast requirements for both Edmonton and Red Deer
  • Oversee the daily operations of assigned Host Organizing Committee including but not limited to; meetings, plan of action, budgeting, recruitment of volunteers, training & execution of event plan
  • Provide specific reports and updates to the Executive Director, 2021 World Junior Championship
  • Work with the Executive Director to build frame work of goals and expectations for the Championship
  • Manage event budget and finance in key assigned areas
  • Prepare a final report in all areas of responsibility as well as oversee the final report tracking and submission
  • Deliver a first class event and ensure all stakeholders have the best experience
  • Daily contribution to different tasks assigned by the Executive Director and support to other staff members
  • Maintain up to date plan of actions and follow-ups
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments


  • Degree or Diploma in Sports Administration or Event Management is an asset
  • Knowledge and experience of international events and championships
  • Project Management skills are recommended
  • Experience working with Volunteers or in Volunteer Management is essential
  • Strong knowledge of budget preparation and expense management
  • Ability to work in a team environment and leader for Volunteer Committees
  • Excellent interpersonal skills; promotes cooperation and commitment within a team to achieve goals and objectives
  • Proficient communication skills, excellent writing and editing skills; ability to use a broad range of communication techniques to effectively communicate to varying audiences in a variety of situations
  • Exceptional organizational and time management skills; ability to balance conflicting priorities in order to manage workflow, ensure the completion of essential projects and meet deadlines
  • High level of integrity; earns others’ trust and respect through consistent honesty and professionalism in all interactions
  • Demonstrated high level of proficiency in Microsoft Programs, Outlook and ability to quickly adapt to new technology and easily acquire new technical skills
  • Level of passion, drive and ambition as well as standards of quality, commitment and expertise which are consistent with Hockey Canada’s culture
  • Ability to work staggered hours, evenings and weekends as necessary

Qualified Candidates are invited to submit their resume and cover letter including salary expectations to [email protected]  

**A Satisfactory Criminal Record Check and Vulnerable Person’s Check is required of all Hockey Canada Employees and Volunteers**



Hockey Canada is the national governing body for grassroots hockey in the country. The organization works in conjunction with the 13 provincial members, the Canadian Hockey League and Canadian Interuniversity Sport in growing the game at all levels. Hockey Canada oversees the management of programs in Canada from entry-level to high performance teams and competitions, including world championships and the Olympic Winter Games. Hockey Canada is also Canada’s voice within the International Ice Hockey Federation.


"Lead, Develop, and Promote Positive Hockey Experiences."


"World Sports Leaders"